Civil Service Careers provides practical guidance for Civil Service applications, promotions, interviews and workplace problems.
Choose your grade to find support with personal statements, behaviours, CVs and interviews. For help with an issue in your current role, use the Workplace Help section to find the process or problem that most closely matches your situation.
Application and interview guidance
Each grade section brings together the guidance most relevant to applications and promotions at that level. This includes help with personal statements, Civil Service behaviours, CV sections and interview preparation.
Always begin with the vacancy advert. It explains which parts of the Success Profiles framework will be assessed and what evidence you must provide. Our Civil Service application guide explains how the different application sections fit together.
Some assessments are used across several grades. Separate guidance is available for Civil Service online tests, strengths questions and wider interview preparation.
Help with Civil Service workplace problems
Workplace problems do not always fit neatly into one process. A health issue may affect attendance, reasonable adjustments or performance management. Problems with a manager may lead to an HR meeting, grievance or formal complaint.
Start with the topic that best reflects what is happening now. Each section explains the process, what you may be asked to do and how to prepare. Related guidance is included where another workplace process may also become relevant.
The guidance is designed to help you understand your position, organise your evidence and approach meetings or formal processes with a clear plan.